{"id":7192,"date":"2025-08-22T12:58:22","date_gmt":"2025-08-22T10:58:22","guid":{"rendered":"https:\/\/roccadeimarmi.it\/?page_id=7192"},"modified":"2025-08-22T15:01:39","modified_gmt":"2025-08-22T13:01:39","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/roccadeimarmi.it\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7192\" class=\"elementor elementor-7192 elementor-7158\">\n\t\t\t\t<div data-ekitparallax=\"{&quot;ekit_section_parallax_bg&quot;:&quot;yes&quot;,&quot;ekit_section_parallax_bg_speed&quot;:0.5,&quot;elementor_lazy_load&quot;:&quot;1&quot;}\" class=\"elementor-element elementor-element-656dcfac e-flex e-con-boxed e-con e-parent\" data-id=\"656dcfac\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3d63388f e-con-full e-flex e-con e-child\" data-id=\"3d63388f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60f4d6e2 at-heading-animation at-animation-heading-style-3 elementor-widget elementor-widget-heading\" data-id=\"60f4d6e2\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and <span>conditions<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b685ca elementor-invisible elementor-widget elementor-widget-sellsmart-breadcrumb\" data-id=\"8b685ca\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"sellsmart-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div role=\"navigation\" aria-label=\"Breadcrumbs\" class=\"breadcrumb-trail breadcrumbs\"><ol class=\"trail-items\"><li class=\"trail-item trail-end\"><a href=\"https:\/\/roccadeimarmi.it\/en\/\" rel=\"home\"><span>Home<\/span><\/a><\/li><\/ol><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e39d58d e-flex e-con-boxed e-con e-parent\" data-id=\"e39d58d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-104a3e4 elementor-widget elementor-widget-text-editor\" data-id=\"104a3e4\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"245\" data-end=\"262\">Introduction<\/h2>\n<p data-start=\"263\" data-end=\"410\">This online shop is operated by <strong data-start=\"295\" data-end=\"332\">Rocca dei Marmi di Flavio Vignali<\/strong>, in compliance with applicable e-commerce and distance selling regulations.<\/p>\n<p data-start=\"412\" data-end=\"621\"><strong data-start=\"412\" data-end=\"432\">Company details:<\/strong><br data-start=\"432\" data-end=\"435\" \/>Rocca dei Marmi di Flavio Vignali<br data-start=\"468\" data-end=\"471\" \/>Via Roma 32 \u2013 18017 \u2013 Cipressa (IM), Italy<br data-start=\"513\" data-end=\"516\" \/>Tel. +39 0183 086149<br data-start=\"536\" data-end=\"539\" \/>VAT No. 01134130085<br data-start=\"558\" data-end=\"561\" \/>Tax Code: VGNFLV79M27I138D<br data-start=\"587\" data-end=\"590\" \/>E-mail: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"598\" data-end=\"619\">info@roccadeimarmi.it<\/a><\/p>\n<p data-start=\"623\" data-end=\"738\">By placing an order, the Customer acknowledges having read and fully accepted these Terms and Conditions of Sale.<\/p>\n\n<h3 data-start=\"745\" data-end=\"782\">1. Products: Prices and Features<\/h2>\n<ul data-start=\"783\" data-end=\"1101\">\n \t<li data-start=\"783\" data-end=\"865\">\n<p data-start=\"785\" data-end=\"865\">All prices are displayed in Euros and include VAT, unless otherwise specified.<\/p>\n<\/li>\n \t<li data-start=\"866\" data-end=\"932\">\n<p data-start=\"868\" data-end=\"932\">The price confirmed at the time of order is final and binding.<\/p>\n<\/li>\n \t<li data-start=\"933\" data-end=\"1026\">\n<p data-start=\"935\" data-end=\"1026\">Product images are for illustration purposes only and may differ from the actual product.<\/p>\n<\/li>\n \t<li data-start=\"1027\" data-end=\"1101\">\n<p data-start=\"1029\" data-end=\"1101\">The Customer is solely responsible for the choice of products ordered.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1108\" data-end=\"1136\">2. Orders and Invoicing<\/h2>\n<ul data-start=\"1137\" data-end=\"1422\">\n \t<li data-start=\"1137\" data-end=\"1214\">\n<p data-start=\"1139\" data-end=\"1214\">Every order submitted constitutes a contractual proposal by the Customer.<\/p>\n<\/li>\n \t<li data-start=\"1215\" data-end=\"1300\">\n<p data-start=\"1217\" data-end=\"1300\">Acceptance occurs once <strong data-start=\"1240\" data-end=\"1277\">Rocca dei Marmi di Flavio Vignali<\/strong> processes the order.<\/p>\n<\/li>\n \t<li data-start=\"1301\" data-end=\"1422\">\n<p data-start=\"1303\" data-end=\"1422\">Invoices are issued at the time of shipment, and the Customer must provide accurate billing and shipping information.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1429\" data-end=\"1466\">3. Order Processing and Delivery<\/h2>\n<ul data-start=\"1467\" data-end=\"1827\">\n \t<li data-start=\"1467\" data-end=\"1538\">\n<p data-start=\"1469\" data-end=\"1538\">Orders are processed within the timelines indicated on the website.<\/p>\n<\/li>\n \t<li data-start=\"1539\" data-end=\"1625\">\n<p data-start=\"1541\" data-end=\"1625\">Deliveries in Italy generally occur within 10 working days for available products.<\/p>\n<\/li>\n \t<li data-start=\"1626\" data-end=\"1744\">\n<p data-start=\"1628\" data-end=\"1744\">If products are unavailable, the Customer will be informed and offered either a revised delivery time or a refund.<\/p>\n<\/li>\n \t<li data-start=\"1745\" data-end=\"1827\">\n<p data-start=\"1747\" data-end=\"1827\">Any delivery delays under 30 days do not entitle the Customer to compensation.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1834\" data-end=\"1860\">4. Order Confirmation<\/h2>\n<p data-start=\"1861\" data-end=\"2035\">The contract is finalized only once <strong data-start=\"1897\" data-end=\"1934\">Rocca dei Marmi di Flavio Vignali<\/strong> confirms the order via email, including details of products, prices, shipping, and delivery times.<\/p>\n<p data-start=\"2037\" data-end=\"2132\">The company reserves the right to decline orders for supply issues or organizational reasons.<\/p>\n\n<h3 data-start=\"2139\" data-end=\"2168\">5. Shipping and Delivery<\/h2>\n<ul data-start=\"2169\" data-end=\"2471\">\n \t<li data-start=\"2169\" data-end=\"2261\">\n<p data-start=\"2171\" data-end=\"2261\">Products are shipped to the address provided by the Customer after payment confirmation.<\/p>\n<\/li>\n \t<li data-start=\"2262\" data-end=\"2337\">\n<p data-start=\"2264\" data-end=\"2337\">Shipping costs are shown in the cart and at checkout, prior to payment.<\/p>\n<\/li>\n \t<li data-start=\"2338\" data-end=\"2471\">\n<p data-start=\"2340\" data-end=\"2471\">Customers must check package integrity and number of parcels upon delivery and record any issues in writing on the delivery note.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2478\" data-end=\"2524\">6. Failed Delivery and Returns for Errors<\/h2>\n<ul data-start=\"2525\" data-end=\"2868\">\n \t<li data-start=\"2525\" data-end=\"2722\">\n<p data-start=\"2527\" data-end=\"2722\">If the recipient is absent, the courier leaves a notice. If the package is not collected, it is returned to <strong data-start=\"2635\" data-end=\"2672\">Rocca dei Marmi di Flavio Vignali<\/strong>, with additional costs charged to the Customer.<\/p>\n<\/li>\n \t<li data-start=\"2723\" data-end=\"2868\">\n<p data-start=\"2725\" data-end=\"2868\">In case of delivery errors, the Customer must return the product within 7 days, intact and in its original packaging, for a free replacement.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2875\" data-end=\"2896\">7. Force Majeure<\/h2>\n<p data-start=\"2897\" data-end=\"3132\">Extraordinary events beyond the company\u2019s control (e.g., strikes, transport disruptions, IT failures, government restrictions) may temporarily suspend order fulfillment. Orders will be canceled if such events last more than 3 months.<\/p>\n\n<h3 data-start=\"3139\" data-end=\"3166\">8. Right of Withdrawal<\/h2>\n<ul data-start=\"3167\" data-end=\"3605\">\n \t<li data-start=\"3167\" data-end=\"3308\">\n<p data-start=\"3169\" data-end=\"3308\">Customers may exercise their right of withdrawal within 14 days of receipt by notifying <strong data-start=\"3257\" data-end=\"3294\">Rocca dei Marmi di Flavio Vignali<\/strong> in writing.<\/p>\n<\/li>\n \t<li data-start=\"3309\" data-end=\"3395\">\n<p data-start=\"3311\" data-end=\"3395\">Returns must be authorized in advance by Customer Service (<a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3370\" data-end=\"3391\">info@roccadeimarmi.it<\/a>).<\/p>\n<\/li>\n \t<li data-start=\"3396\" data-end=\"3474\">\n<p data-start=\"3398\" data-end=\"3474\">Returned products must be sealed, intact, and in their original packaging.<\/p>\n<\/li>\n \t<li data-start=\"3475\" data-end=\"3536\">\n<p data-start=\"3477\" data-end=\"3536\">Opened bottles or customized products cannot be returned.<\/p>\n<\/li>\n \t<li data-start=\"3537\" data-end=\"3605\">\n<p data-start=\"3539\" data-end=\"3605\">Refunds will be issued once product integrity has been verified.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"3612\" data-end=\"3628\">9. Payments<\/h2>\n<ul data-start=\"3629\" data-end=\"3914\">\n \t<li data-start=\"3629\" data-end=\"3699\">\n<p data-start=\"3631\" data-end=\"3699\">Accepted payment methods: PayPal, bank transfer, cash on delivery.<\/p>\n<\/li>\n \t<li data-start=\"3700\" data-end=\"3752\">\n<p data-start=\"3702\" data-end=\"3752\">Payments must be completed at the time of order.<\/p>\n<\/li>\n \t<li data-start=\"3753\" data-end=\"3839\">\n<p data-start=\"3755\" data-end=\"3839\">For bank transfers, orders are canceled if payment is not received within 10 days.<\/p>\n<\/li>\n \t<li data-start=\"3840\" data-end=\"3914\">\n<p data-start=\"3842\" data-end=\"3914\">Customs duties (if applicable) are the responsibility of the Customer.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"3921\" data-end=\"3948\">10. Retention of Title<\/h2>\n<p data-start=\"3949\" data-end=\"4061\">Products remain the property of <strong data-start=\"3981\" data-end=\"4018\">Rocca dei Marmi di Flavio Vignali<\/strong> until payment has been received in full.<\/p>\n\n<h3 data-start=\"4068\" data-end=\"4087\">11. Complaints<\/h2>\n<p data-start=\"4088\" data-end=\"4226\">Complaints must be submitted promptly to <strong data-start=\"4129\" data-end=\"4166\">Rocca dei Marmi di Flavio Vignali<\/strong>, accompanied by the delivery note and original packaging.<\/p>\n\n<h3 data-start=\"4233\" data-end=\"4257\">12. Data Protection<\/h2>\n<p data-start=\"4258\" data-end=\"4579\">Personal data is collected exclusively for order processing, invoicing, and contractual purposes, in compliance with applicable laws.<br data-start=\"4391\" data-end=\"4394\" \/>The Customer has the right to access, amend, or request the deletion of their data by contacting:<br data-start=\"4491\" data-end=\"4494\" \/><strong data-start=\"4494\" data-end=\"4576\">Rocca dei Marmi di Flavio Vignali \u2013 Via Roma 32 \u2013 18017 \u2013 Cipressa (IM), Italy<\/strong>.<\/p>\n\n<h3 data-start=\"4586\" data-end=\"4615\">13. Electronic Signature<\/h2>\n<p data-start=\"4616\" data-end=\"4725\">Order validation via the \u201cconfirmation click\u201d constitutes an electronic signature with full legal validity.<\/p>\n\n<h3 data-start=\"4732\" data-end=\"4750\">14. No Waiver<\/h2>\n<p data-start=\"4751\" data-end=\"4881\">Failure by the company to enforce any Customer obligation shall not be interpreted as a waiver of the right to enforce it later.<\/p>\n\n<h3 data-start=\"4888\" data-end=\"4913\">15. Entire Agreement<\/h2>\n<p data-start=\"4914\" data-end=\"5064\">These Terms and Conditions represent the entire agreement between the parties. Any additional terms are only valid if expressly approved in writing.<\/p>\n\n<h3 data-start=\"5071\" data-end=\"5101\">16. Intellectual Property<\/h2>\n<p data-start=\"5102\" data-end=\"5264\">All website and catalog content is the exclusive property of <strong data-start=\"5163\" data-end=\"5200\">Rocca dei Marmi di Flavio Vignali<\/strong>. Any unauthorized reproduction or use is strictly prohibited.<\/p>\n\n<h3 data-start=\"5271\" data-end=\"5292\">17. Severability<\/h2>\n<p data-start=\"5293\" data-end=\"5386\">If any provision is found to be invalid, the remaining provisions remain fully enforceable.<\/p>\n\n<h3 data-start=\"5393\" data-end=\"5414\">18. Jurisdiction<\/h2>\n<p data-start=\"5415\" data-end=\"5549\">For any disputes, the exclusive jurisdiction shall be the Court of Imperia, without prejudice to mandatory consumer protection laws.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and conditions Home Introduction This online shop is operated by Rocca [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-7192","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/roccadeimarmi.it\/en\/wp-json\/wp\/v2\/pages\/7192","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/roccadeimarmi.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/roccadeimarmi.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/roccadeimarmi.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/roccadeimarmi.it\/en\/wp-json\/wp\/v2\/comments?post=7192"}],"version-history":[{"count":7,"href":"https:\/\/roccadeimarmi.it\/en\/wp-json\/wp\/v2\/pages\/7192\/revisions"}],"predecessor-version":[{"id":7199,"href":"https:\/\/roccadeimarmi.it\/en\/wp-json\/wp\/v2\/pages\/7192\/revisions\/7199"}],"wp:attachment":[{"href":"https:\/\/roccadeimarmi.it\/en\/wp-json\/wp\/v2\/media?parent=7192"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}