F. A. Q.

Shopping online is easy and secure. Just follow these simple steps:

1. Browse the catalog and select the products you want.

2. Click "Add to cart" to include them in your order.

3. When you’re ready, go to the cart and click "Proceed to checkout".

4. Fill out the form with your shipping and billing details.

5. Choose whether to:

   • Register by creating a personal account; or

   • Continue as a guest, without the need to register.

6. Select your preferred payment method from the available options.

7. Confirm by clicking "Place order".
   You will immediately receive an email with your purchase summary.

Registration is not required, but it allows you to:

• Speed up future purchases with your saved details;

• Manage multiple shipping addresses;

• Access your order history and track its status;

• Receive exclusive offers and dedicated promotions.

You’re free to choose — with or without registration, our goal is to offer you a simple, fast, and high-quality shopping experience.

Choose the most convenient way for you: in any case, ordering will be quick, easy, and secure.

To reset your password, click "Login" and then "Forgot your password?".
Enter the email address you used to register, and you will receive an email with instructions to create a new password.

If you have received a promotional code (discount coupon or gift code), you can easily apply it during checkout.

You have two options:

On the Cart page:

1. After adding products to your cart, go to the Cart page.

2. Below the list of items, you will find the "Coupon code" field.

3. Enter the code you received and click "Apply coupon".

4. The discount (or gift) will be applied to your order immediately.

Directly at Checkout:

1. If you skip the cart and go straight to "Proceed to checkout", you will see a clickable line: "Have a promotional code? Click here to enter it."

2. A field will appear where you can type the code.

3. Once entered, click "Apply coupon" before completing your purchase.

Note: Promotional codes are often subject to expiration dates or specific conditions (e.g., minimum order amount, selected products). Always check the terms stated in the promotion.